Question 1

What types of water do you supply?

Accepted Answer

We supply premium purified still and alkaline drinking water in a range of sizes, plus refill services for homes and businesses.

Question 2

Where is Aquafela based?

Accepted Answer

Aquafela is born in the heart of Pretoria, South Africa — proudly local, with delivery available across the country.

Question 3

How is the water purified?

Accepted Answer

Every drop goes through a 7-stage purification process: Chemical Dosing, Clarification, Sedimentation, Reverse Osmosis, UV Sterilization, Carbonization, and PH-Balancing.

Question 4

Where does your water come from?

Accepted Answer

Our water is sourced from public sources and undergoes rigorous purification to meet the highest health and safety standards before bottling.

Question 5

Do you deliver across South Africa?

Accepted Answer

Yes. We deliver bottled water nationwide. Share your location in your enquiry and we'll confirm timing.

Question 6

How quickly will you respond to my enquiry?

Accepted Answer

Our team typically replies within one business day with a tailored response and next steps.

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